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About Charmerry

Who is Charmerry?

Ordering Process

When will my order be shipped?

How do I change or cancel my order?

I am experiencing technical issues, what should I do?

How do I provide feedback and suggestions?

Shipping & Delivery

Where is my stuff?

Which countries does Charmerry ship to and how many days does it take?

What should I do if my package is missing?

Why is my tracking information not available?

Why does Charmerry not ship to my country?

Why is my delivery status shown as Undeliverable?

Return & Refund

Received damaged or defective items

How do I get my refund?

How long will it take to get a refund?



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