If you are not completely satisfied with your purchase, simply return the item to us in its original conditional within 15 days of your package received. Note: Return item must be postmarked within 15 days of shipment, unless we have notified you otherwise.
Returned items should be unused and must be returned in original packaging with any enclosed item/ documentation.
The item is the buyer’s responsibility until it reaches us. Therefore for your own protection we recommend that you sent the parcel using a delivery service that is traceable and insures you for the value of the goods.
The cost of returning the item to us is the buyer’s responsibility.
Some of our product line was shipped directly from our overseas warehouse. For those items, they must be returned to our original warehouse location where the item shipped from.
A refund of the purchased item price (excluded shipping) will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
If your order was shipped incorrectly or was damaged in transit, a full refund will applies.
You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
Any product returned must follow our Return / Refund Policy. Contact Customer Service to proceed. Without our approval of an item for return, all return or refund can not be processed and thus they will be treated as a received recycled item.
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